Shipping & Self Collection
Shipping & Delivery & Self Collect
Dear Customers, For same day delivery please place order from 8am - 8pm daily. Once we received your order we will confirm the delivery time that you preferred via our Biz WhatsApp account (65) 87419163. We appriciate your understanding that the scheduled delivery time is subjected to our current opening hours and the amount of items in the order. We will strive for excellence in satisfying your ordering experience and we will look forward to serving you again. For frozen dumplings, please order at least one day in advance giving our freshly hand-made dumplings enough time to sit in the freezer (under -18°C) overnight before delivering to your doorstep. Thank you for your understanding and cooperations. Jia He Xing Pte. Ltd.
Privacy Policy
Thank you for visiting JIA HE XING Singapore Online Ordering website https://jiahexingdumplings.myshopmatic.com/. At JIA HE XING Pte. Ltd., we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet. Thanks once again for visiting our websites and for placing your trust in JIA HE XING. JIA HE XING provides information to all of its customers about its privacy policy (the “Policy”). JIA HE XING acknowledges and respects the privacy of individuals. This Policy covers the Personal Information that JIA HE XING holds and sets out the way in which we will collect, use, disclose your Personal Information when you visit JIA HE XING site, or place an order with one of our stores or via telephone. “Personal Information” shall mean any information about an individual who can be identified from that information or from that information and other information to which JIA HE XING has or is likely have access, including without limitation, information such as name, address, telephone number, e-mail address, credit card details and any other personal information. When using the JIA HE XING Sites or services or by purchasing our products, you accept, consent and agree to the terms and conditions of this Policy. On giving reasonable notice to JIA HE XING, you may at any time withdraw any consent that you have given or deemed to have been given with respect to the collection, use or disclosure of your Personal Information as stated in this Policy. JIA HE XING will inform you of the likely consequences of withdrawal of your consent upon receipt of your notice to withdraw consent. After a reasonable period for the withdrawal process to take place, your Personal Information will no longer be collected, used or disclosed by JIA HE XING to the extent of your withdrawn consent. Please note that JIA HE XING may revise this Policy from time to time whenever necessary at its sole discretion, and your continued use of the JIA HE XING’s Site or services or patronage at our store will be subject to the Policies in force at the time of your use. We encourage you to check this Policy regularly to stay informed of any updates or changes made to them. This Policy is effective as from 18 January 2020. HOW DO WE COLLECT INFORMATION? JIA HE XING may collect Personal Information from you, which will generally occur when you either: Visit our web sites; Enter into a competition or promotion; Participate in a survey or questionnaire; Subscribe to our mailing list; Register as an e-newsletter member; Submit website feedback; Place an order via store, telephone or online ordering site. The purposes of JIA HE XING collecting Personal Information from you are set out in the section entitled “How Do We Use Information?” below. SENSITIVE INFORMATION JIA HE XING will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Singaporean privacy laws or any other related laws in Singapore. HOW DO WE USE INFORMATION? Generally, we may combine information that we collect from you from different means as described above into one customer base and use your personal information in the ways in which you may reasonably expect, including but not limited, to for any of the following purposes: • To provide you with information of services that you have requested or agreed to receive, including to send you electronic newsletters, SMS, mails or to provide you with special offers or promotions, discounts, information about new product offerings or information on products or services that we consider will be of interest on behalf of it or third parties during any promotion; • To process your registration with the Online Services, including verifying your information is active and valid; • To enable you to participate in a variety of the Online Service’s features such as promotions, online ordering; • To improve the Online Services or our services, to customize your experience on the Online Services, or to serve you specific content that is most relevant to you • To contact you with regard to your use of the Online Services, and in our discretion, make changes to any of our privacy policies • For internal analysis purposes; and • For any other purposes for which you have consented, such as those that may be set out in this Policy, and other purposes as permitted or required by any applicable law. To fulfill prizes, awards and purchases; To respond to specific requests from you; To keep you informed about any changes to our websites; To conduct marketing research; and When using the JIA HE XING's online ordering sites, additional Personal Information may be collected from you for the purpose of assisting us in the delivery of our product to your door and to verify and/or effect your credit card payment. HOW TO CONTACT US If you have any questions about this Policy, if you would like to withdraw your consent for our proposed collection, use and disclosure of your Personal Information as stated above, or if you would like to stop receiving any communications from us, please contact us at: JIA HE XING Pte Ltd 03-128 6Raffles Blvd Singapore 039594